Bit.Hosting adheres to transparent and clear service rules. We value client data privacy, legal compliance, and provide guarantees under our SLA and refund policy.
In this section, you will find information about your rights and responsibilities, data retention and deletion policies, how to terminate the contract or request a refund, and how to legally grant access to third parties.
What You'll Learn
- How to formalize a service agreement with us;
- Which data protection rules apply on our platform;
- How to request a refund if your VPS is not working properly;
- What SLA means and how Bit.Hosting enforces it;
- How to legally delegate access or transfer your account.
All materials are regularly updated according to the current legislation and our public offer. You can use this content for internal audits or when reaching out to our support team.
If you have further legal questions — reach out to our support team or check our Bit.Hosting forum for more information.
Articles in this category
Abuse Policy and Complaint Handling
Learn how Bit.Hosting handles abuse and complaints: spam, phishing, DDoS, copyright violations. Reporting procedures, response times, and responsibilities.
Read guide →Privacy Policy and Personal Data Processing
Learn what personal data is collected and processed by Bit.Hosting, for what purposes, and how it is protected under legal regulations.
Read guide →GDPR Compliance at Bit.Hosting
Learn how Bit.Hosting complies with GDPR requirements: user rights in the EU, data protection, right to erasure, data export, and opting out.
Read guide →Refund Policy at Bit.Hosting
Learn about Bit.Hosting’s refund policy: when refunds are available, how to request one, and which services are non-refundable.
Read guide →Terms of Service for Bit.Hosting
Read the full Terms of Service of Bit.Hosting: user rights and responsibilities, acceptable use policy, liability disclaimer.
Read guide →