Bit.Hosting enforces a strict abuse policy covering spam, phishing, DDoS, copyright violations, and other prohibited activities. This article outlines how abuse reports are handled and what actions may be taken.
Where to Send Abuse Reports
- Email: abuse@bit.hosting
- Include the IP address, date/time of incident, type of abuse, and evidence
- Response time: 1 to 48 hours
- Anonymous reports are not processed
What Types of Abuse Are Covered
- Mass email, SMS, or messaging spam
- Phishing sites and fake login forms
- Copyright violations (including DMCA)
- DDoS attacks or unauthorized network scanning
- Hosting of illegal or prohibited content
Complaint Handling Procedure
- Complaint received and logged
- Internal review and verification of evidence
- Contacting the client (via email or control panel)
- If confirmed — service may be suspended or blocked
- If valid — the complainant will receive a reply with action taken
Client Responsibilities
- Clients are fully responsible for all activity on their servers
- Must maintain secure software and credentials
- Ignoring abuse notifications may result in suspension
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If you’ve encountered abuse from a Bit.Hosting service — email abuse@bit.hosting. We take all reports seriously. ⚖️
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