🚫 Abuse Policy and Complaint Handling

Bit.Hosting enforces a strict abuse policy covering spam, phishing, DDoS, copyright violations, and other prohibited activities. This article outlines how abuse reports are handled and what actions may be taken.

📩 Where to Send Abuse Reports

• 📬 Email: [email protected]
• 📎 Include the IP address, date/time of incident, type of abuse, and evidence
• 🕒 Response time: 1 to 48 hours
• 🔒 Anonymous reports are not processed

🔎 What Types of Abuse Are Covered

• ✉️ Mass email, SMS, or messaging spam
• 🎣 Phishing sites and fake login forms
• 🧠 Copyright violations (including DMCA)
• ⚠️ DDoS attacks or unauthorized network scanning
• 👮 Hosting of illegal or prohibited content

⚖️ Complaint Handling Procedure

• 📝 Complaint received and logged
• 🔍 Internal review and verification of evidence
• 📢 Contacting the client (via email or control panel)
• 🛑 If confirmed — service may be suspended or blocked
• 📂 If valid — the complainant will receive a reply with action taken

📌 Client Responsibilities

• 🔐 Clients are fully responsible for all activity on their servers
• ⚙️ Must maintain secure software and credentials
• ❌ Ignoring abuse notifications may result in suspension